Guwahati, 5th February: In an effort to bring governance closer to the people, the Assam government has introduced the Sewa Setu Portal, offering more than 500 government services at citizens’ fingertips. Since its launch, the portal has received over 1 crore applications, with an impressive disposal rate of 85 percent.
The Sewa Setu Portal serves as a comprehensive platform designed to provide government services directly to citizens’ doorsteps, ensuring convenience and efficiency in accessing various administrative functions. The initiative aims to streamline the process of availing government services, making it more accessible to the public.
Key Features of the Sewa Setu Portal:
- 541 Services: The portal offers 541 services from 47 departments, directorates, and three Autonomous Sixth Schedule Councils.
- Live Services: On the launch day, 26 services were made live, covering a range of areas such as contractor registration, doctors’ registration, students’ certificate/registration/exam admit-related services.
- Autonomous Councils: Over 50 services under the three Autonomous Councils have been onboarded, including land settlement-related services.
- Public Facilitation Centers: The Sewa Setu Portal is supported by 362 Public Facilitation Centers that are functional across all districts and councils, ensuring last-mile delivery of services to citizens.
- Service Categories: The portal covers services under various categories, including ARTPS Notified Services, Services Available Online, PFC Services, CSC Services, Land & Revenue, and Popular Services.
The Sewa Setu Portal signifies a significant step towards the Assam government’s commitment to transparency, real-time communication, and community engagement. With a user-friendly interface and a diverse range of services, the portal reflects the government’s dedication to leveraging technology for the benefit of its citizens.