Guwahati: WhatsApp is back in service after being down for almost two hours. The service was unavailable for users in numerous countries throughout the world. The website for instant messaging displays a connection or server issue.
Users said that the Facebook-owned messaging service does not allow them to place calls or send messages. Users in India have also mentioned having issues transmitting pictures and videos.
As per Downdetector website, which tracks internet outages, users started reporting issues starting at 12.07 pm and they peaked around 12.51 pm.
Downdetector keeps track of outages by combining status information from many sources, including user-submitted problems on its platform.
Unknown is the size of the interruption. The outage, though, seemed to be widespread. Mumbai, Delhi, Kolkata, and Lucknow are among the Indian cities that are affected, but customers have also reported problems with the service in the US, Germany, South Africa, Bahrain, Bangladesh, and a number of other nations.
WhatsApp admitted there was a problem. A Meta representative said, “We’re aware that some users are now experiencing problems sending messages, and we’re working to restore WhatsApp for everyone as soon as possible.”
It is not clear what caused the disruption. There is no statement on this so far from WhatsApp or parent company Meta (erstwhile Facebook) on this. The app’s outage comes during the festive season in India – its biggest market by user count- when people use the platform to send Diwali greetings.
The last longest WhatsApp outage happened on October 5, 2021. Social media giant Facebook and its family of apps WhatsApp and Instagram were inaccessible to billions of users for around six hours.